PRIVACY POLICY
Paddle Fish LTD, trading as Goat Boat Tours and Ashes by Sea,Dún Laoghaire, Co. Dublin. Last updated: April 2026.
We are committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it. As an Irish business, we operate in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 to 2018.
Ashes By Sea is the data controller responsible for your personal information.
1. What Information We Collect
We may collect the following types of personal information:
Name, email address, and phone number when you contact us or make an enquiry. Booking details including the date, number of guests, and any special requirements you share with us. Payment information processed securely through our payment provider. We do not store card details on our systems. Technical data such as your IP address, browser type, and pages visited, collected automatically when you use our website. Any additional personal information you choose to share with us during the course of arranging a ceremony.
Given the nature of our service, you may also share sensitive information with us, such as the name of a deceased person and details relating to their passing. This information is used solely to provide the service you have requested and is treated with the utmost care and discretion.
2. How We Collect Information
We collect information directly from you when you fill in a contact or booking form on our website, send us an email, or call us. We also collect limited technical data automatically through cookies and similar technologies when you browse our website. Please see our Cookie Policy for more detail.
3. Why We Collect Your Information
We collect and use your personal information to respond to your enquiries, process and manage your booking, communicate with you about your ceremony, comply with our legal obligations, and improve our website and services.
Our legal basis for processing your data is primarily the performance of a contract, where you have made or are making a booking with us, and legitimate interests, where we need to respond to enquiries or maintain records. Where we rely on your consent, such as for any marketing communications, you may withdraw that consent at any time.
4. How We Store, Use, Share and Disclose Your Information
Your data is stored securely and accessed only by those within our organisation who need it to provide the service. We do not sell, rent, or trade your personal information to any third party.
We may share your data with trusted third party service providers who assist us in operating our website and delivering our service, such as our payment processor or email platform. These providers are contractually required to handle your data securely and in accordance with GDPR.
We will only disclose your information to others where required to do so by law or with your explicit consent.
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with any legal obligations. Booking records are typically retained for six years in line with Irish tax and commercial law.
5. How We Communicate With You
We will contact you by email or phone in connection with your enquiry or booking. We will not send you marketing communications without your consent. If you have opted in to receive updates from us, you may unsubscribe at any time by contacting us directly or using the unsubscribe link in any email we send.
6. Minors
Our website is not directed at children under the age of 16 and we do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
7. Your Rights
Under GDPR, you have the right to access the personal data we hold about you, request correction of any inaccurate data, request deletion of your data where there is no legitimate reason for us to continue holding it, object to or restrict our processing of your data, and lodge a complaint with the Data Protection Commission Ireland at dataprotection.ie.
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
9. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Ashes by Sea Coal Harbour, Dún Laoghaire, Co. Dublin
info@ashesbysea.ie | ashesbysea.ie